EventLive.pro Knowledge Base
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Recording and Download
How to find and save your recording
Where do I find recording on my device?
We save a copy on your device just in case the network interrupts or there's any other problem as a backup. The copy on the device is higher quality than the one you download. The recording should appear in your "Photos" gallery on iPhone or iPad and in "Gallery" on your Android phone or tablet. If you cannot find your video file in the Photos gallery, please see our Recording help article.
Live Stream recording
The live video is recorded locally, directly on your phone or tablet as you stream (to your Photos / Video library). Please make sure there is enough available storage on your device before streaming, so the video can be recorded on your device. The video is also recorded to our servers and download link will be e-mailed automatically one day after completion of your event. Since all the data and video that we receive is sent to us via internet, if there are any interruptions in connection or
Cannot find recorded video in my photos / video library
What if there's no recording in my "Photos" or "Gallery"? In certain situations, like interrupted streaming, the app might not been able to save the recording into gallery. Use these instructions to find the recording: iPhone or iPad: Plug in your device to your mac and open it in Finder. Look for "Applications" tab and choose "EventLive". iPhone or iPad with iTunes: Plug in your device and open it in iTunes. Choose "File Sharing", Apps => EventLive and copy the file to your compute
How do I back up my recording?
We save your wedding video replay for at least a year on our servers. You should download your video and back it up by: If you're using Apple iCloud, the video should be backed up to the iCloud automatically by your phone. If you're using Google One to store photos make sure to back it up to Google Drive. Save the video to your Dropbox account Save to a USB stick and put in a safe place
Re-Uploading Event Video
It may be useful to upload event video that you've recorded on your phone or a laptop to EventLive. You were unable to stream the event live Your internet connection was unstable during event You want to edit the recorded video, add slideshow before or after, or trim from the beginning or end of the event. To upload your recording to your live event page, go to the broadcaster console, click on your event and choose Upload Video tab. The video wi