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Which Ticket Do I Need, and When Can I Watch?

Written by Julia Eskin

The host chooses the tickets on the event page. Check what your selected option includes before paying.

Available options

  • Full-event/all-days: access across included days; replay still depends on event settings and availability.

  • Single-day: access for the selected day’s scheduled 24-hour window, not 24 hours from purchase or first visit.

  • Replay: offered after events that allow online replay.

  • Download: a saved video file, if offered. It may be a paid add-on and may cover only one day.

Return or buy another option

Use the original event link and purchase email. Use that same email for another day or download so purchases can be combined.

Tickets are for one viewing device at a time; opening another device can disconnect the previously connected one.

Why can’t I watch now?

  • Your purchased window may not have started or may have ended.

  • Live Only may prevent online replay.

  • The recording may be preparing or unavailable.

  • You may be using a different purchase email.

Ask the host before paying again. Share the event link, purchase email and selected option, not card details. See Can Guests Download Event Videos? for downloads.

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