EventLive is designed to handle a large number of viewers for your event. Here’s what you need to know about viewer limits and how it works.
Viewer Limits on EventLive
For personal events, there is technically no hard limit to the number of viewers who can watch your livestream.
For business events, there is a soft limit of 5,000 viewer hours per event.
What Does "5,000 Viewer Hours" Mean?
If your event is 1 hour long, up to 5,000 viewers can watch.
If your event is 2 hours long, up to 2,500 viewers can watch for the full duration.
If your event is 3 hours long, up to 1,666 viewers can watch for the full duration.
If you expect more viewers or a longer event, the stream will still work. EventLive may will ask for an additional payment if you go over the soft limit.
Is There a Risk of the Stream Crashing With Many Viewers?
EventLive uses a one-way video stream, so the number of viewers does not affect the stream quality.
The platform is very scalable and has supported events with over 2,000 or even 20000 viewers without any issues.
Even if you have hundreds or thousands of viewers, the stream will work just fine.
What Should I Do If I Expect a Large Audience?
If you expect thousands of viewers (over 2,000), let EventLive support know ahead of time.
For most weddings, memorials, or personal events with up to 1,000 or 2,000 viewers, you do not need to do anything special.
Troubleshooting Tips
If you are concerned about high traffic, rest assured that EventLive is built to handle large audiences.
If you expect to go over the 5,000 viewer hour soft limit, contact EventLive support for guidance at [email protected].
If you notice any issues during your event, reach out to support right away.
Important Notes
The soft limit is based on total viewer hours, not just the number of viewers.
Going over the soft limit will not stop your stream, but you will be asked for an additional payment.
There is no risk of the stream crashing due to too many viewers.
Additional Tips
For most personal events, you do not need to worry about viewer limits.
If you are planning a business event or expect a very large audience, it’s a good idea to inform EventLive support in advance.