If you are experiencing issues while streaming to EventLive using OBS Studio, follow these steps to identify and fix the problem.
Step 1: Check Your Internet Connection
Make sure your upload speed is at least 3-5 Mbps for a stable stream.
If your upload speed is low, your stream may be choppy or buffer for viewers.
Test your internet speed at the venue before your event.
If possible, use a wired connection instead of Wi-Fi for better stability.
Important: Poor internet connection is the most common cause of choppy or pixelated streams.
Step 2: Review Your OBS Studio Settings
Open OBS Studio and go to your stream settings.
Set your bitrate according to your internet speed:
For 1080p streaming, use a bitrate of 5000-6000 kbps if your connection allows.
If your connection is slow, lower the bitrate (but not below 1000 kbps).
Make sure your settings match the recommendations in this article.
Step 3: Restart OBS Studio
If your stream is paused or not starting, close and reopen OBS Studio.
Start the stream again after restarting.
Step 4: Check the RTMP Settings
Make sure you are using the correct RTMP URL and stream key from the EventLive Broadcaster Console: https://broadcaster.eventlive.pro/
Double-check for any typos or extra spaces.
Step 5: Monitor Stream Health
Watch for dropped frames or error messages in OBS Studio.
If you see pixelation or buffering, try lowering the bitrate and restarting the stream.
Move to a location with a stronger internet signal if possible.
Step 6: Understand Stream Delay
A delay of 5-20 seconds is normal for all streaming platforms using RTMP.
Lowering the bitrate will not reduce the delay.
The delay helps ensure smooth streaming for all viewers.
Step 7: Check for Platform Outages
If your stream is working in OBS but viewers cannot see it, there may be a temporary outage on EventLive’s side.
In this case, EventLive will work to restore your stream and may upload the full video for on-demand viewing.
Additional Tips
Always test your stream before your event using the same internet connection and equipment.
If you have issues, send a screenshot of your OBS settings (bitrate, resolution, etc.) to EventLive support for help.
If you are at a venue with limited internet, try to find the best possible spot for signal strength.
Need more help?
Check these articles:
- How to Live Stream with EventLive and OBS Studio
- How to Set Optimal Video Settings in OBS Studio
EventLive support is here if you need any help with setup or troubleshooting!