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How to Resolve Login Issues for Your Account

Mark Sergienko avatar
Written by Mark Sergienko
Updated over 7 months ago

If you are having trouble logging into your EventLive account, please follow the steps below to resolve the issue.


Step 1: Check your login credentials

Make sure you are using the same e-mail address that you used to create EventLive account. If you created the account using Apple or Google Sign In, you will need to use the same information to access your account.


Step 2: Reset Your Password

If you cannot log in and think your password might be the issue, reset your password.

Tip:
If you do not receive the password reset email, check your spam or junk folder.

If you have tried all the steps above and still cannot log in, please contact our support team. We are here to help and will get you back into your account as soon as possible. You can contact us via our chat or e-mail: [email protected]

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