Follow these steps to import your guest list using a CSV file and find solutions to common problems.
How to Import a CSV File for Event Invitations
Step 1: Prepare Your CSV File
Open your spreadsheet program (Excel, Google Sheets, Numbers, etc.).
Create a new file with at least two columns:
The first column should be labeled
Email
The second column should be labeled
Name
(optional, but recommended)Enter your guests’ information under each column
Save the file as a
.csv
file.
Step 2: Import the CSV File
Open EventLive app
Tap Guest List & Invite tab
Click Invite by Email
Import button at the top right corner of the screen
Choose your
.csv
file and confirm.The guests will receive automatic invitations via e-mail.
Troubleshooting CSV Import Issues
If your CSV import is not working, try these solutions:
1. Check Column Names
Make sure your columns are labeled exactly as
Email
andName
.The column for emails must be named
Email
(notE-mail
,email
, or anything else).The name column is optional, but if you include it, label it
Name
.
2. File Format
The file must be saved as a
.csv
file.
3. Data Formatting
Remove any extra spaces before or after the column names and data.
Do not include empty rows at the top of your file.
Make sure every row has a valid email address.
4. Browser or Device Issues
If nothing happens when you select your file, try refreshing the page or using a different browser.
If you are using an older operating system (like OSX 10.14.6), make sure your browser is up to date.
If you need more help, reach out to [email protected] and include your event link and CSV file. The team is happy to help!