Follow these steps to import your guest list using a CSV file and find solutions to common problems.
How to Import a CSV File for Event Invitations
Step 1: Prepare Your CSV File
Open your spreadsheet program (Excel, Google Sheets, Numbers, etc.).
Create a new file with at least two columns:
The first column should be labeled
EmailThe second column should be labeled
Name(optional, but recommended)Enter your guests’ information under each column
Save the file as a
.csvfile.
Step 2: Import the CSV File
Open EventLive app
Tap Guest List & Invite tab
Click Invite by Email
Import button at the top right corner of the screen
Choose your
.csvfile and confirm.The guests will receive automatic invitations via e-mail.
Troubleshooting CSV Import Issues
If your CSV import is not working, try these solutions:
1. Check Column Names
Make sure your columns are labeled exactly as
EmailandName.The column for emails must be named
Email(notE-mail,email, or anything else).The name column is optional, but if you include it, label it
Name.
2. File Format
The file must be saved as a
.csvfile.
3. Data Formatting
Remove any extra spaces before or after the column names and data.
Do not include empty rows at the top of your file.
Make sure every row has a valid email address.
4. Browser or Device Issues
If nothing happens when you select your file, try refreshing the page or using a different browser.
If you are using an older operating system (like OSX 10.14.6), make sure your browser is up to date.
If you need more help, reach out to [email protected] and include your event link and CSV file. The team is happy to help!